General Terms and Conditions (GTC)
1. Scope
These General Terms and Conditions apply to all orders placed through our website.
2. Contracting Party
The purchase contract is concluded with:
mirjam schwald / Company name]
dorf rieden 21
[Email address]
3. Conclusion of Contract
The presentation of products in the online shop does not constitute a legally binding offer.
The contract is concluded once we confirm your order by email.
4. Prices and Payment
All prices are stated in Euro (€) and include statutory VAT where applicable.
Payment is made using the payment methods offered in the online shop.
5. Delivery
Delivery is made to the address provided by the customer.
As we work partly with external shipping partners (dropshipping), delivery times may vary.
Any stated delivery times are non-binding.
6. Right of Withdrawal
Consumers have a statutory right of withdrawal of 14 days.
Details are set out in the Withdrawal Policy.
7. Returns and Refunds
Returns are possible within the withdrawal period.
Return shipping costs are borne by the customer, unless the item is defective or incorrectly delivered.
Refunds are made using the original payment method once the return has been received.
8. Warranty
The statutory warranty provisions under Austrian law apply.
9. Liability
We are liable only for damages caused by intent or gross negligence.
In cases of slight negligence, we are liable only for breaches of essential contractual obligations.
10. Data Protection
Information on the processing of personal data can be found in our Privacy Policy.
11. Governing Law
These Terms are governed by the laws of the Republic of Austria, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
The place of jurisdiction shall be the registered office of the company, insofar as legally permissible.